Terms of Service

Last updated: August 19, 2025

1. Acceptance and Scope of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Choice Your Games ("we," "us," "our," or "Company") regarding your use of our interactive fiction gaming platform, website, mobile applications, and all related services (collectively, the "Services"). By accessing, browsing, or using any part of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, you must immediately discontinue use of our Services. These Terms apply to all users, including visitors, registered users, purchasers, and anyone accessing our content or services.

2. Comprehensive Service Description

Choice Your Games operates a comprehensive interactive fiction gaming platform that offers a wide range of text-based adventure games, story-driven experiences, and narrative-focused content. Our Services include but are not limited to: game discovery and browsing features, secure purchasing and licensing systems, digital game downloads and streaming, cloud-based save game synchronization, community forums and discussion areas, customer support services, newsletter and promotional communications, user-generated content features, social sharing capabilities, and cross-platform compatibility. We continuously evolve our Services to provide enhanced gaming experiences, and may add, modify, or remove features at our discretion while maintaining service quality and user satisfaction.

3. User Account Management and Responsibilities

Account creation may be required for certain Services, and by creating an account, you agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete. You are solely responsible for:

  • Account Security: Safeguarding your login credentials, including username, password, and any two-factor authentication methods
  • Account Activity: All activities, purchases, and communications made through your account, whether authorized by you or not
  • Information Accuracy: Ensuring all personal and payment information remains current and accurate
  • Immediate Notification: Promptly informing us of any unauthorized access, security breaches, or suspicious activity
  • Age Requirements: Confirming you meet the minimum age requirements (13 years or older, or as required by local law)
  • Compliance: Using your account in accordance with these Terms and applicable laws

We reserve the right to suspend or terminate accounts that violate these Terms, remain inactive for extended periods, or are associated with fraudulent or abusive behavior.

4. Acceptable Use Policy and Prohibited Conduct

Your use of our Services must comply with all applicable laws, regulations, and these Terms. You expressly agree not to engage in any of the following prohibited activities:

4.1 Legal and Regulatory Violations

  • Violating any applicable local, state, national, or international laws or regulations
  • Engaging in any unlawful, fraudulent, or deceptive practices
  • Using our Services to facilitate illegal activities or transactions

4.2 Platform Security and Integrity

  • Attempting to gain unauthorized access to our systems, servers, or networks
  • Introducing viruses, malware, or any malicious code that could harm our Services
  • Engaging in activities that could disrupt, damage, or impair our Services
  • Reverse engineering, decompiling, or attempting to extract source code from our games or applications

4.3 Content and Community Standards

  • Sharing, distributing, or publicly displaying copyrighted games or content without proper authorization
  • Creating multiple accounts to circumvent restrictions or manipulate our systems
  • Impersonating other users, individuals, or entities
  • Posting or sharing offensive, defamatory, or inappropriate content in community areas

5. Game Licensing and Digital Rights Management

Critical License Information: When you purchase or download games through our platform, you are acquiring a limited, non-exclusive, personal, non-transferable license to access and play the game. You do not own the game itself, its source code, or any associated intellectual property. This license grants you the right to install and play the game on authorized devices for personal entertainment purposes only.

Your game licenses are subject to the following conditions: they cannot be sold, transferred, or shared with third parties; they are limited to the number of simultaneous installations specified in the game's licensing terms; they may be revoked if you violate these Terms or engage in unauthorized use; they are tied to your account and cannot be separated or transferred to different accounts; and they may be affected by technical protection measures designed to prevent unauthorized copying or distribution. We reserve the right to update or modify games post-purchase to fix bugs, improve performance, or add new features.

6. Payment Processing and Refund Policies

All financial transactions are processed through secure, third-party payment processors including PayPal, Stripe, and other authorized payment partners. By making a purchase, you agree to provide accurate payment information and authorize the charged amount. Our refund policy provides consumer protection while preventing abuse:

  • Standard Refund Window: 14 days from purchase date for unused digital products
  • Played Game Refunds: Available within 7 days if total playtime is less than 2 hours
  • Technical Issues: Full refunds available for games with persistent technical problems we cannot resolve
  • Accidental Purchases: Immediate refunds available for clearly accidental or duplicate purchases
  • Gift Purchases: Refundable by original purchaser before gift recipient claims the game

Refund requests must be submitted through our customer support system with a valid reason. Processing typically takes 5-10 business days. We reserve the right to refuse refunds for abuse of the refund system or violations of these Terms.

7. Intellectual Property Rights and Protection

All content available through our Services, including but not limited to games, storylines, characters, artwork, music, sound effects, user interfaces, logos, trademarks, and proprietary software, is owned by Choice Your Games, our licensors, or content partners and is protected by copyright, trademark, and other intellectual property laws. This comprehensive protection extends to: original game narratives and branching storylines, character designs and development, proprietary game engines and technology, user interface designs and user experience elements, marketing materials and promotional content, database rights and compilation copyrights, and trade secrets and proprietary methods.

You may not reproduce, distribute, publicly display, publicly perform, modify, create derivative works from, or otherwise exploit any copyrighted material without explicit written permission from the rights holder. Fair use exceptions may apply for criticism, comment, news reporting, teaching, scholarship, or research, but such use must comply with applicable copyright law and not harm our commercial interests.

8. Privacy, Data Protection, and User Rights

Your privacy and data protection are fundamental rights that we respect and protect. Our comprehensive Privacy Policy, which is incorporated by reference into these Terms, details how we collect, use, store, and protect your personal information. Key privacy principles include: transparent data collection practices with clear user consent, strong security measures to protect personal information, user control over data sharing and marketing communications, compliance with GDPR, CCPA, and other applicable privacy laws, regular security audits and updates to our privacy practices, and clear procedures for data access, correction, and deletion requests. We never sell your personal data to third parties for marketing purposes, and we provide granular controls over your privacy settings and communication preferences.

9. Service Availability and Technical Requirements

We strive to provide reliable, high-quality Services but cannot guarantee 100% uptime or perfect performance. Our Services may be temporarily unavailable due to maintenance, updates, technical issues, or factors beyond our control. We provide: regular scheduled maintenance windows with advance notice when possible, redundant systems and backup procedures to minimize service disruptions, technical support during business hours for account and technical issues, compatibility with major operating systems and modern web browsers, and mobile-responsive design for access across devices. System requirements vary by game and are clearly stated on each game's information page. We recommend keeping your devices and browsers updated for optimal performance and security.

10. User-Generated Content and Community Guidelines

Our platform may include features for user-generated content such as reviews, forum posts, comments, and social sharing. By submitting content, you grant us a non-exclusive, worldwide, royalty-free license to use, display, and distribute your content in connection with our Services. You retain ownership of your original content but are responsible for ensuring you have all necessary rights to share it. Community guidelines require respectful interaction, accurate information in reviews, compliance with content rating systems, and respect for other users' privacy and intellectual property rights.

11. Disclaimers, Warranties, and Limitation of Liability

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied. We disclaim all warranties including merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our Services will be uninterrupted, error-free, or completely secure. To the maximum extent permitted by law, our total liability to you for any damages arising from your use of our Services is limited to the amount you paid us in the twelve months preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages, including lost profits, lost data, or business interruption.

12. Account Termination and Suspension Procedures

We reserve the right to suspend or terminate your account and access to our Services at any time, with or without notice, for violations of these Terms, fraudulent activity, abuse of our systems, extended periods of inactivity, or any conduct we reasonably believe is harmful to our Services or other users. Upon termination, your right to access purchased games may be suspended or revoked, though we may provide reasonable access to retrieve personal data in compliance with applicable law. You may terminate your account at any time by contacting customer support, though certain obligations under these Terms will survive termination.

13. Updates, Modifications, and Communication

We may update these Terms periodically to reflect changes in our Services, legal requirements, or business practices. Material changes will be communicated through email notifications to registered users, prominent website notices, or in-app notifications. Your continued use of our Services after changes take effect constitutes acceptance of the updated Terms. We recommend reviewing these Terms regularly to stay informed of any updates. For significant changes that affect your rights or obligations, we may require explicit consent before the changes take effect.

14. Dispute Resolution and Governing Law

These Terms are governed by and construed in accordance with the laws of Austria, without regard to conflict of law principles. Any disputes arising under these Terms will be resolved in the courts of Vienna, Austria, and you consent to the personal jurisdiction of such courts. Before pursuing formal legal action, we encourage users to contact our customer support team to resolve disputes amicably. For eligible disputes, we may offer alternative dispute resolution methods including mediation or arbitration. EU residents retain their rights under applicable consumer protection laws and may pursue disputes in their country of residence.

13. Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: info@choiceyourgames.com

Address: Reschgasse 23, 1120 Wien, Austria

Phone: +43 699 103 69515